SHIPPING INFORMATION

  1. 1. Placing orders through the Website
    1. 1.1. When you place an order for goods from this Website we will consider that you are offering to purchase the goods. We will confirm acceptance of your offer by sending you a confirmation email including a reference number. If we accept your offer, a binding contract will be formed incorporating these Terms and Conditions (where applicable).
    2. 1.2. Tyremax Pty Ltd reserves the right to refuse to accept your offer or cancel orders at its sole discretion. If we do so, we will let you know.
    3. 1.3. Tyremax Pty Ltd only sell and deliver within Australia. Tyremax Pty Ltd will not accept offers for the purchase of goods outside of Australia or which are to be delivered outside of Australia.
    4. 1.4. In some cases Tyremax Pty Ltd may have limited stock of goods shown on this Website. In such circumstances Tyremax Pty Ltd reserves the right to limit the number of goods any particular customer may order.
  2. 2. Title and Delivery
    1. 2.1. Title to and Risk in the ordered goods will pass to you upon us receiving cleared funds for the purchase amount.
    2. 2.2. Shipping costs will be included in the final price specified at checkout.
    3. 2.3. If we accept your offer we will use all reasonable endeavours to process and ship your goods within 2 working days. In some circumstances a longer period of time may be required. Tyremax Pty Ltd shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Tyremax Pty Ltd shall be entitled to a reasonable extension of time for the performance of such obligations.
    4. 2.4. Orders placed on a weekend or a NSW Public holiday will not begin payment processing until the next business day.
  3. 3. Consumer Guarantees and Refunds Policy
    1. 3.1 Tyremax Pty Ltd wants its customers to be 100% satisfied with all products purchased through the Tyremax Pty Ltd Shop. Where a product ordered from this website is a Consumer Good for the purposes of the Australian Consumer Law, the goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
    2. 3.2 Specific reasons for a refund or exchange will greatly assist Tyremax Pty Ltd in developing quality merchandise meeting your requirements.
    3. 3.3 Where a refund or exchange is sought, all products must be returned in a similar condition to what the products where in when first delivered (apart from the defect alleged) as well as copy of the associated tax invoice or other proof of purchase. Appropriate packaging must be used to ensure that no in-transit damage occurs.
    4. 3.4 All returns will be inspected for authenticity prior to processing for refund or exchange. The purchaser may be contacted to clarify any issues relating to the returned product or to improve our quality processes.
    5. 3.5 Returned product postage will be at the cost of Tyremax Pty Ltd where a product has a major failure, is not of acceptable quality or otherwise fails to comply with the Consumer Guarantees specified within the Australian Consumer Law.
    6. 3.6 Should you wish to exchange the product as a result of the product having a major failure or otherwise failing to comply with the Consumer Guarantees, and the product you are seeking to exchange is no longer available or is not available in the specification you require, we will happily exchange it for another product of your choice which is then currently available from our website. Any differential in price will be handled via an adjustment using the customer's credit card details.
    7. 3.7 Return of products should be made via Australia Post mail or suitable courier and addressed to:

      Tyremax Pty Ltd
      Attention Terry Dover RETURNS DEPT
      1 Heyington Ave Thomastown Vic 3074

    8. 3.8 Refunds will only be made to the credit card used to purchase the products.